PERFORMANCE MANAGEMENT AND THE BALANCED SCORECARD IN THE MODERN NON-PROFIT ORGANISATION

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Ian O’Boyle ORCID logo

https://doi.org/10.22495/cbv7i1art4

Abstract

Performance management is a process that has been used in the for-profit business environment for many years and has had significant benefit for that sector. As the not for- profit organisation enters new dimensions of competitiveness, increased professionalism and a call for greater transparency, the utility of a performance management approach within the not for profit environment and its potential benefit for such an organisation is explored. The application and appropriateness of the balanced scorecard as a measurement tool is analyzed within the article and it becomes apparent that such a tool can have a direct impact on the performance of the modern not for-profit entity.

Keywords: Performance Management, Non-Profit Organisation, Scorecard

How to cite this paper: O’Boyle, I. (2011). Performance management and the balanced scorecard in the modern non-profit organisation. Corporate Board: role, duties and composition, 7(1), 48-56. https://doi.org/10.22495/cbv7i1art4