Contents

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CUSTOMER EXPECTATIONS AND SERVICE DELIVERY: ARE SME’S AWARE OF THE SERVICE QUALITY STANDARDS GAP?

Johannes Arnoldus Wiid , Michael Colin Cant , Carly Prinsloo

https://doi.org/10.22495/cocv12i4c1p1

Viewed: 427Downloads: 508

FUEL PRICE AND EXCHANGE RATE DYNAMICS IN SOUTH AFRICA: A TIME SERIES ANALYSIS

Ferdinand Niyimbanira

https://doi.org/10.22495/cocv12i4c1p2

Viewed: 616Downloads: 526

LOCAL GOVERNANCE AND CORRUPTION: EVIDENCE FROM INDONESIA

Taufiq Arifin , Irwan Trinugroho , Muhammad Agung Prabowo , Sutaryo Sutaryo , Muhtar Muhtar

https://doi.org/10.22495/cocv12i4c1p3

Viewed: 1353Downloads: 892

BREAKING THE GLASS CEILING − A CASE OF DURBAN CORPORATE WOMEN

Siphosenkosi Zanoxolo Makaula, Alec Bozas, Elias Munapo , Vannie Naidoo

https://doi.org/10.22495/cocv12i4c1p4

Viewed: 369Downloads: 786

POLICY BURDENS OF DEVELOPMENT BANKS: EVIDENCE FROM INDONESIA

Hasan Almutahar, Muhammad Agung Prabowo , Tulus Haryono , Asri Laksmi Riani , Irwan Trinugroho

https://doi.org/10.22495/cocv12i4c1p5

Viewed: 302Downloads: 438

INSOLVENCY PREDICTION IN COMPANIES: AN EMPIRICAL STUDY IN ITALY

Elisa Giacosa , Alberto Mazzoleni , Claudio Teodori , Monica Veneziani

https://doi.org/10.22495/cocv12i4c1p6

Viewed: 438Downloads: 494