THE INFLUENCE OF INFORMATION AND COMMUNICATION TECHNOLOGIES ON ORGANIZATIONAL INNOVATION. A PERSPECTIVE OF MEXICAN SMES

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Héctor Cuevas-Vargas ORCID logo, Gabriela Citlalli López-Torres ORCID logo, María del Carmen Martínez Serna ORCID logo

DOI:10.22495/rcgv6i4c1art6

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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Abstract

The adoption of new organizational methods is essential for any firm to improve its ability to seize and create new knowledge, which is necessary to develop alternative types of innovations. Hence, the appropriate use of Information and Communication Technologies (ICTs) can substantially improve organizational innovation. In this sense, an empirical study of 288 manufacturing SMEs in the Guanajuato region, Mexico, was conducted to determine the influence of ICTs usage on organizational innovation in a developing country. The results obtained through the Structural Equation Modeling demonstrate that the use of ICTs substantially impacts on organizational innovation. Therefore, SMEs should use ICTs effectively and collaboratively with suppliers and customers to meet market trends and improve or innovate their products.

Keywords: Use of ICTs, Organizational Innovation, Collaboration, Manufacturing SMEs, Structural Equation Modeling

How to cite this paper: Cuevas-Vargas, H., López-Torres, G., & Martínez Serna, M. (2016). The influence of information and communication technologies on organizational innovation. A perspective of Mexican SMEs. Risk governance & control: financial markets & institutions, 6(4-1), 155-160. http://dx.doi.org/10.22495/rcgv6i4c1art6