Digital health management: A study of factors influencing its efficiency

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Abstract

As digital technologies become increasingly embedded in healthcare systems, professionals are showing a stronger interest in the performance of health applications. This study evaluates the effectiveness of these health applications across different demographic backgrounds, driven by the growing need to improve healthcare accessibility and efficiency. A structured survey with 578 participants examined health app usage frequency, user experience, and perceived benefits. The results show that health applications significantly reduce travel time and improve appointment management, especially among younger individuals and urban populations. However, outcomes vary by income and education level, with certain groups benefiting more than others. Challenges such as limited digital literacy and concerns over data privacy remain major barriers to adoption. These findings echo previous research, which highlights how digital health tools contribute to proactive, personalized healthcare delivery while also optimizing system-level efficiency (Li, 2024). The rise of preventive digital medicine also supports a shift toward patient-centered models and continuous care (De la Torre et al., 2025). This study provides useful insights for developers and policymakers seeking to improve the design, adoption, and inclusiveness of digital health technologies.

Keywords: Health Applications, Mobile Health Applications, Digital Health Management, Reduce Time

Authors’ individual contribution: Conceptualization — P.S.; Methodology — P.S.; Data Collection — P.S.; Formal Analysis — P.S.; Writing — Original Draft — P.S.; Writing — Review & Editing — T.K. and S.S.; Supervision — T.K.; Project Administration — S.S., R.K., and P.M.

Declaration of conflicting interests: The Authors declare that there is no conflict of interest.

JEL Classification: D83, C83, I18, O33

Received: 22.12.2024
Revised: 06.04.2025; 11.09.2025
Accepted: 03.10.2025
Published online: 08.10.2025

How to cite this paper: Siri, P., Kraiwanit, T., Suradinkura, S., Kasemrat, R., & Moolngearn, P. (2025). Digital health management: A study of factors influencing its efficiency. Journal of Governance & Regulation, 14(4), 84–94. https://doi.org/10.22495/jgrv14i4art8