Intergroup communication, conflict handling style and the quality relationship of multinational firms with oil producing communities

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Abstract

The research sought to understand how cross-border oil companies dealt with violence in the Niger Delta utilizing intergroup community strategy. The main goal was to present the best practices used by international oil companies in resolving conflicts with local residents (Odularu, 2008). The survey research design was used to collect data from 115 respondents. It includes senior and junior public relations workers. Because the sample was small, the total population was utilised, although 102 questionnaires were obtained from the 13 foreign oil companies actively seeking oil in the host regions. The data were analysed using mean, standard deviation, ANOVA, and regression using SPSS version 22. The study indicated that foreign oil companies often use compromise to resolve disagreements with host communities in the Niger Delta. The essential connection that international oil companies have with oil-producing communities in the region is unfavourable, as is the use of compromise tactics to resolve disputes. The study showed no statistically significant differences between compromise methods and host locations in addressing conflict. This report also proposed that international oil companies should stop dominating and start integrating and cooperating with the region’s oil-producing communities.

Keywords: Group Communication, Conflict, Firms, Relationship, Niger Delta, Nigeria

Authors’ individual contribution: Conceptualization — W.O.O. and P.E.E.; Methodology — W.O.O. and P.E.E.; Investigation — W.O.O., P.E.E., and N.M.A.; Resources — W.O.O., S.O.A., P.E.E., W.O.O., N.M.A., and D.C.O.; Writing — Original Draft — W.O.O., S.O.A., and P.E.E.; Writing — Review & Editing — W.O.O., S.O.A., and P.E.E.; Supervision — W.O.O.

Declaration of conflicting interests: The Authors declare that there is no conflict of interest.

JEL Classification: L260, M13, M48

Received: 15.03.2022
Accepted: 14.09.2022
Published online: 16.09.2022

How to cite this paper: Odiwo, W. O., Akhor, S. O., Egielewa, P. E., Olley, W. O., Agol, N. M., & Ozuomode, D. C. (2022). Intergroup communication, conflict handling style and the quality relationship of multinational firms with oil producing communities. Journal of Governance & Regulation, 11(4), 78–89. https://doi.org/10.22495/jgrv11i4art8