Technology adoption in government management: Public sector transformation analysis
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Ihor Rekunenko 
, Artem Koldovskyi , Vita Hordiienko , Oksana Yurynets, Bashar Abu Khalaf , Mohamad Ktit
This work is licensed under a Creative Commons Attribution 4.0 International License.
Abstract
This paper investigates the adoption of technology in government management, focusing on its role in public sector transformation. The study examines case studies and emerging trends, highlighting the potential of technology to enhance administrative processes, improve service delivery, and increase citizen engagement. Challenges such as outdated systems and resistance to change are identified, while factors for success include visionary leadership, user-centered design, and collaboration. Methodologically, the paper employs econometric modeling to analyze the relationships between technology adoption and management outcomes. Key findings indicate that investment in digital infrastructure and skills development is crucial for driving effective transformation. The research contributes to the ongoing discourse on digital governance and offers policy recommendations for fostering innovation and agility in government operations. As governments face complex challenges in the digital era, this study emphasizes the importance of proactive strategies to leverage technology for continuous improvement (Curtis, 2019; Terdpaopong & Kraiwanit, 2021).
Keywords: Technology Adoption, Government Management, Public Sector Transformation, Innovation, Leadership, Digital Infrastructure, Citizen Engagement
Authors’ individual contribution: Conceptualization — I.R. and A.K.; Methodology — V.H. and M.K.; Software — V.H. and B.A.K.; Validation — B.A.K.; Formal Analysis — O.Y. and B.A.K.; Investigation — A.K.; Resources — A.K. and M.K.; Data Curation — O.Y.; Writing — Original Draft — A.K.; Writing — Review & Editing — I.R.; Visualization — M.K.; Supervision — I.R.; Project Administration — A.K.
Declaration of conflicting interests: The Authors declare that there is no conflict of interest.
JEL Classification: H11, O33, O38
Received: 10.07.2024
Accepted: 16.01.2025
Published online: 20.01.2025
How to cite this paper: Rekunenko, I., Koldovskyi, A., Hordiienko, V., Yurynets, O., Abu Khalaf, B., & Ktit, M. (2025). Technology adoption in government management: Public sector transformation analysis. Journal of Governance & Regulation, 14(1), 150–160. https://doi.org/10.22495/jgrv14i1art14
