The effect of tax incentives, trust in tax authorities, tax morale, and tax socialization on individual taxpayer compliance

Meiryani; Dezie Leonarda Warganegara; Rania Salsabila Drajat; Lusianah; Gazali Salim; Agung Purnomo; Zaidi Mat Daud

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The effect of tax incentives, trust in tax authorities, tax morale, and tax socialization on individual taxpayer compliance

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Meiryani , Dezie Leonarda Warganegara , Rania Salsabila Drajat, Lusianah , Gazali Salim, Agung Purnomo , Zaidi Mat Daud

https://doi.org/10.22495/jgrv12i4art14

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

This study aims to find out the problems that occur such as micro, small, and medium enterprises (MSME) taxation, trust in the tax authorities, tax morale, and tax socialization on MSME individual taxpayer compliance in the Bandung Regency area since the contribution of tax revenue from the MSME sector is still relatively small. The research method used is quantitative descriptive. The data used in this study were in the form of a questionnaire distributed to individual MSME taxpayers, based on the Slovin formula, to as many as 98 respondents. Data analysis used the partial least square (PLS) analysis technique through SmartPLS software. The results showed that MSME tax incentives had a positive and insignificant effect on MSME individual taxpayer compliance, trust in tax authorities, and tax morale had a positive effect on MSME personal tax compliance, and tax socialization had a positive and insignificant effect on MSME taxpayer compliance. With the results of hypothesis testing, it can be concluded that in the MSME area, Bandung Regency requires tax socialization, especially taxes for taxpayer compliance.

Keywords: Tax Incentives, Trust in Tax Authorities, Tax Morale, Tax Socialization, Taxpayer Compliance

Authors’ individual contribution: Conceptualization — M. and R.S.D.; Investigation — D.L.W.; Resources — G.S., A.P., and Z.M.D.; Writing — M. and L.

Declaration of conflicting interests: The Authors declare that there is no conflict of interest.

JEL Classification: G30, M40, O31

Received: 02.01.2023
Accepted: 31.10.2023
Published online: 03.11.2023

How to cite this paper: Meiryani, Warganegara, D. L., Drajat, R. S., Lusianah, Salim, G., Purnomo, A., & Daud, Z. M. (2023). The effect of tax incentives, trust in tax authorities, tax morale, and tax socialization on individual taxpayer compliance. Journal of Governance & Regulation, 12(4), 144–156. https://doi.org/10.22495/jgrv12i4art14