The influence of supervisor support on mitigating job stress and shaping dynamic employee behaviour: A company governance study
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Nur Izzaty Mohamad 
, Abdullah Sanusi Othman , Suhaila Abdullah , Azmawaty Mohamad Nor , Nursyuhaidah Mohd Kadri
This work is licensed under a Creative Commons Attribution 4.0 International License.
Abstract
Job stress is a significant issue that many professionals face throughout their careers. Excessive workloads, tight deadlines, limited control over tasks, interpersonal conflicts with colleagues or supervisors, job insecurity, and unclear job expectations can trigger it. This study investigates the relationship between supervisor support in mitigating job stress and shaping dynamic employee behaviour. A survey was conducted with 570 employees in company governance in Malaysia. Data analysis was carried out using the Statistical Package for Social Sciences (SPSS) for coding and descriptive statistics, alongside structural equation modelling and hypothesis testing with SmartPLS software. The structural analysis indicated that both moral and physical support from supervisors in mitigating job stress affects employee behaviour significantly, particularly regarding life satisfaction and proactive work behaviour. These findings are valuable for administrators as they highlight the importance of supervisor support in the workplace. Furthermore, this research can inform the development of strategies to enhance employee well-being.
Keywords: Job Stress, Moral Support, Physical Support, Supervisor Support, Proactive Work Behaviour, Employee Behaviour, Life Satisfaction
Authors’ individual contribution: Conceptualization — N.I.M., A.S.O., S.A., and A.M.N.; Formal Analysis — N.I.M.; Investigation — N.I.M., A.S.O., and S.A.; Data Curation — N.I.M.; Writing — Review & Editing — N.I.M., S.A., A.M.N., and N.M.K.; Funding Acquisition — N.I.M., A.S.O., S.A., A.M.N., and N.M.K.
Declaration of conflicting interests: The Authors declare that there is no conflict of interest.
JEL Classification: M5, G3, I2, H1, L1, O3
Received: 25.04.2024
Revised: 06.08.2024; 30.01.2025
Accepted: 03.02.2025
Published online: 06.02.2025
How to cite this paper: Mohamad, N. I., Othman, A. S., Abdullah, S., Nor, A. M., & Mohd Kadri, N. (2025). The influence of supervisor support on mitigating job stress and shaping dynamic employee behaviour: A company governance study [Special issue]. Journal of Governance & Regulation, 14(1), 240–250. https://doi.org/10.22495/jgrv14i1siart1
