The impact of strategy of training and competence on job performance: Mediating role of self-efficacy
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Ratna Handayati 
, Asri Laksmi Riani , Sinto Sunaryo , Hidajat Hendarsjah
This work is licensed under a Creative Commons Attribution 4.0 International License.
Abstract
The Family Hope Program (Program Keluarga Harapan — PKH) was initiated by the Indonesian government to reduce poverty. The workload of PKH facilitators is high, resulting in a decrease in performance in several regions in Indonesia (Kafriliasari & Zaily, 2019). This raises the question of whether the training provided and competence had an effect on their performance. Using a sample of 320 respondents from the Gerbangkertosusila district facilitator, and through the application of SEM (Hair et al., 2019), this study examines the impact of training and competence on job performance and whether self-efficacy mediates the effect between them. The results found that training had no effect on performance because the coaching situation was inadequate. Competence affects performance because competence is needed in the field of problem-solving. Self-efficacy fully mediates both the effect of training and competence on performance. The implication is that the relevant organization or agency must pay attention to resources for the success of the state program.
Keywords: Training, Competence, Self-Efficacy, Job, Performance
Authors’ individual contribution: Conceptualization — R.H., A.L.R., S.S., and H.H.; Methodology — R.H.; Resources — R.H. and H.H.; Investigation — R.H.; Writing — R.H. and S.S.; Supervision — A.L.R., S.S., and H.H.
Declaration of conflicting interests: The Authors declare that there is no conflict of interest.
JEL Classification: D23, D71, E24
Received: 25.10.2023
Revised: 04.01.2024; 28.01.2025
Accepted: 12.02.2025
Published online: 14.02.2025
How to cite this paper: Handayati, R., Riani, A. L., Sunaryo, S., & Hendarsjah, H. (2025). The impact of strategy of training and competence on job performance: Mediating role of self-efficacy [Special issue]. Corporate & Business Strategy Review, 6(1), 232–239. https://doi.org/10.22495/cbsrv6i1siart1
