The palm oil industry’s corporate social responsibility management strategy in the emerging market

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Made Devi Wedayanti ORCID logo, Selvia Sutriana ORCID logo, Erlina , Boby Indra Pulungan, Mohamad Hafis Bin Amat Simin, Uchita Angguni, Miftahul Jannah ORCID logo

https://doi.org/10.22495/cgsrv9i3p14

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Abstract

The sustainability of the palm oil industry is a complex and controversial issue due to the environmental and social impacts it causes. This can lead to the loss of wildlife habitats and disrupt natural ecosystems. This research aims to analyze the corporate social responsibility (CSR) management strategies of palm oil in Indonesia to address these issues. The research method used is thematic analysis, by collecting and analyzing data from various sources related to CSR and the sustainability of the palm oil industry. The analysis results show that the company’s commitment to having a good working relationship with the local community is the most significant strategy. In addition, increasing environmental awareness and high community demand can be seen as opportunities for companies to implement palm oil CSR management strategies. The internalization policy of CSR in operational standards and the company’s commitment to implementing CSR in the palm oil sector need to be further enhanced for CSR management in palm oil in Indonesia. In addition to collaboration with local communities, partnerships between companies, the government, and other organizations, as well as maintaining transparency in the implementation of CSR programs, are also strategies for holistic palm oil CSR management in Indonesia that can generate long-term benefits for all parties.

Keywords: Strategy, Corporate Social Responsibility, Sustainability, Palm Oil, Community Empowerment

Authors’ individual contribution: Conceptualization — M.D.W., S.S., E., and B.I.P.; Methodology — M.D.W., M.H.B.A.S., U.A., and M.J.; Investigation — M.D.W., S.S., E., and B.I.P.; Resources —S.S. and E.; Writing — M.D.W.; Supervision — M.D.W.; Funding Acquisition — M.D.W., S.S., and E.

Declaration of conflicting interests: The Authors declare that there is no conflict of interest.

JEL Classification: O1, O20, P0

Received: 15.03.2025
Revised: 02.07.2025; 29.08.2025
Accepted: 05.09.2025
Published online: 09.09.2025

How to cite this paper: Wedayanti, M. D., Sutriana, S., Erlina, Pulungan, B. I., Bin Amat Simin, M. H., Angguni, U., & Jannah, M. (2025). The palm oil industry’s corporate social responsibility management strategy in the emerging market. Corporate Governance and Sustainability Review, 9(3), 170–178. https://doi.org/10.22495/cgsrv9i3p14