INFLUENCES ON ADOPTION OF CLOUD-BASED ERP SYSTEMS IN SMEs: THE TECHNOLOGICAL-ORGANIZATIONAL-ENVIRONMENTAL FRAMEWORK

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Tariq Bhatti ORCID logo

https://doi.org/10.22495/cocv15i1c2p6

Abstract

This paper examines the factors affecting adoption of cloud-based enterprise resource planning (ERP) systems by UAE SMEs using one of the theories of Diffusion of Innovation (DOI). The technology-organization-environment (TOE) framework used in this study integrates factors in the technological, environmental and organizational contexts of organizations. Data were collected from a random sample of 105 SMEs from UAE. Descriptive and inferential techniques were used to analyze the data. The results identified relative advantage, top management support, technology readiness, competitive pressure and trading partner pressure as key determinants that influence the adoption of cloud-based ERP systems by SMEs. The findings can be useful to service providers and cloud computing providers to better understand what affects cloud-based ERP system adoption and to develop marketing strategies to improve their interaction with enterprises.

Keywords: Cloud-Based ERP, SMEs, TOE, UAE

Received: 20.06.2017

Accepted: 04.11.2017

How to cite this paper: Bhatti, T. (2017). Influences on adoption of cloud-based ERP systems in SMEs: The technological-organizational-environmental framework. Corporate Ownership & Control, 15(1-2), 370-380. https://doi.org/10.22495/cocv15i1c2p6