The role of crisis leadership in improving organisational culture during the COVID-19 pandemic among Kwazulu-Natal Christian business leaders

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Abstract

This study investigates the effect of woman’s representation in the local government head and legislative positions on public service quality in Indonesian local governments. We use secondary data from the Ministry of Internal Affairs, a local government website, and the Indonesia Statistics Bureau from 2016–2019, analyzed with panel data regression analysis. Overall, we find that local government public service quality is at a high level. Meanwhile, women’s political representation in Indonesian local government is still considerably low, both in legislative and top executive positions. Empirical findings demonstrate that women’s representation in the legislative board provides a positive impact on public service quality while women’s local government head has no significant effect. The effect is consistent both in district local governments and city local governments observations. Our study provides recommendations that suggest that women’s representation in local politics should be increased to promote gender equality which leads to better public governance.

Keywords: Christian Business Leader, Crisis Leadership, Management, Entrepreneurship, Organisational Culture

Authors’ individual contribution: Conceptualization — J.M.K., N.H.B., and M.A.P.; Methodology — J.M.K., N.H.B., and M.A.P.; Formal Analysis — N.H.B. and M.A.P.; Investigation — J.M.K.; Writing — Original Draft — J.M.K.; Writing — Review & Editing — J.M.K., N.H.B., and M.A.P.; Supervision — M.A.P.; Project Administration — J.M.K., N.H.B., and M.A.P.

Declaration of conflicting interests: The Authors declare that there is no conflict of interest.

JEL Classification: D810, M140, Z120

Received: 12.12.2022
Accepted: 04.09.2023
Published online: 07.09.2023

How to cite this paper: Kapotwe, J. M., Bamata, N. H., & Phiri, M. A. (2023). The role of crisis leadership in improving organisational culture during the COVID-19 pandemic among Kwazulu-Natal Christian business leaders [Special issue]. Corporate Governance and Organizational Behavior Review, 7(3), 415–428. https://doi.org/10.22495/cgobrv7i3sip16