Integrating SIPOC into responsible programme management for Sustainable Development Goals acceleration

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Abstract

The purpose of this paper is to propose the use of suppliers, inputs, processes, outputs, and customers (SIPOC) of Six Sigma for responsible programme management for Sustainable Development Goals (SDGs) acceleration. A content analysis with literature has been conducted to explore the key elements of resilience for reskilling and upskilling via implementing United Nations SDGs (UNSDGs), and design thinking supported by a literature search. Qualitative interviews with industry practitioners in the creative art-related industries are followed to envision and empower programme management skills. It is recommended educators, trainers, and programme managers design project-based activities with the SIPOC concept for programme success. This is managerially relevant to the creative art industry development. However, validation of the research findings needs further study.

Keywords: Programme Management, Education, Six Sigma, SIPOC, Corporate Social Responsibility, CSR, UNSDGs

Authors’ individual contribution: The Author is responsible for all the contributions to the paper according to CRediT (Contributor Roles Taxonomy) standards.

Declaration of conflicting interests: The Author declares that there is no conflict of interest.

JEL Classification: I23, I13, M1

Received: 10.03.2024
Accepted: 29.10.2024
Published online: 01.11.2024

How to cite this paper: Yeung, S. M. C. (2024). Integrating SIPOC into responsible programme management for Sustainable Development Goals acceleration. Corporate Governance and Organizational Behavior Review, 8(3), 77–87. https://doi.org/10.22495/cgobrv8i3p7